Privacy Policy

1. Introduction

This Privacy Policy describes how PaxLabs Inc., Paxeer Foundation, Sidiora Markets Limited, ChainFlow Inc., and The Open Crypto Foundation (collectively referred to as "we," "us," "our," or the "Paxeer Network Entities") collect, use, store, and protect your personal information when you use our websites, applications, services, and blockchain network infrastructure (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Services immediately.

2. Entities Covered

This Privacy Policy applies to the following entities within the Paxeer Network ecosystem:

• PaxLabs Inc. - A Delaware corporation responsible for core protocol development, research, and technical infrastructure of the Paxeer Network.
• Paxeer Foundation - A non-profit organization established in Switzerland dedicated to the governance, community development, and long-term sustainability of the Paxeer ecosystem.
• Sidiora Markets Limited - A financial services company incorporated in the British Virgin Islands, operating the Sidiora Exchange and related trading platforms.
• ChainFlow Inc. - A technology company registered in Singapore specializing in cross-chain liquidity solutions and trading infrastructure.
• The Open Crypto Foundation - An international foundation promoting open-source development, interoperability standards, and decentralized technology adoption.

3. Information We Collect

3.1 Information You Provide Directly

We may collect the following categories of personal information that you voluntarily provide:

• Account registration information (email address, username, password)
• Identity verification documents (government-issued ID, proof of address, selfie verification)
• Financial information (bank account details, payment card information, transaction history)
• Communication data (support tickets, feedback, survey responses)
• Blockchain wallet addresses and associated transaction data
• Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance documentation

3.2 Information Collected Automatically

When you interact with our Services, we automatically collect:

• Device information (IP address, browser type, operating system, device identifiers)
• Usage data (pages visited, features used, click patterns, session duration)
• Location data (derived from IP address or GPS if permitted)
• Cookies and similar tracking technologies data
• Blockchain interaction data (smart contract calls, on-chain transactions)

3.3 Information from Third Parties

We may receive information about you from:

• Identity verification service providers
• Blockchain analytics companies
• Credit reporting agencies
• Marketing partners and advertising networks
• Public blockchain data and on-chain activity

4. How We Use Your Information

The Paxeer Network Entities use your information for the following purposes:

• Providing, maintaining, and improving our Services
• Processing transactions and managing your accounts
• Verifying your identity and preventing fraud
• Complying with legal and regulatory obligations
• Communicating with you about updates, security alerts, and support
• Conducting research and analytics to enhance user experience
• Enforcing our terms of service and protecting our legal rights
• Marketing and promotional activities (with your consent where required)

5. Information Sharing and Disclosure

We may share your information with:

• Affiliated Entities: Between PaxLabs Inc., Paxeer Foundation, Sidiora Markets Limited, ChainFlow Inc., and The Open Crypto Foundation for operational purposes.
• Service Providers: Third-party vendors who assist in operating our Services (cloud hosting, payment processing, customer support).
• Legal Authorities: When required by law, regulation, court order, or governmental request.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.
• With Your Consent: When you have explicitly authorized such sharing.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, multi-factor authentication, regular security audits, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors considered include the nature of the data, regulatory requirements, and legitimate business needs. For blockchain-based data, please note that transactions recorded on public blockchains are immutable and cannot be deleted.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Restriction: Request limitation of processing
• Withdrawal of Consent: Withdraw previously given consent

To exercise these rights, please contact us at privacy@paxeer.app. We will respond to your request within the timeframes required by applicable law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States, Switzerland, Singapore, and the British Virgin Islands, where our entities are located. These countries may have data protection laws that differ from those in your jurisdiction. We implement appropriate safeguards, including Standard Contractual Clauses and other mechanisms, to ensure adequate protection of your data.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: